This is Dorothy Perkins' returns policy for the UK. You can find it here. If an item is returned to Dorothy Perkins within acceptable conditions, it will be refunded in full. You'll get an email once your return package reaches our warehouse, and you'll get a full refund to your original payment method. In some cases, we may be able to repair or replace faulty goods or provide you with a refund if you return them to us. You must return the items within 28 days of receiving the order. Items must be in their original, unworn, unwashed, and unopened condition. The return of pierced jewellery is prohibited due to health and safety concerns. Opened packets cannot be returned. Underwear and swimwear cannot be returned without hygiene seals intact. There is no return or exchange policy for beauty products, accessories, and fashion facemasks due to hygiene reasons. Trying on shoes indoors is necessary. It is possible that we will withhold refunds and block your account from placing
Return Policy
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